What's one piece of advice you received early in your career that has shaped the way you run your business today?

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Ryan T. Murphy · Answer

Early in my career, the most impactful advice I received was to prioritize transparency and speed in client interactions. This lesson shaped UpfrontOps' service model, where we offer rapid, transparent, and cost-effective solutions without the unpredictability of traditional freelancing or retainer models. Our offering of USA-based websites starting at $250, delivered in 48 hours, epitomizes this principle, allowing businesses to establish an online presence quickly and affordably.
For example, a small local bakery approached us for a digital revamp. By leveraging our rapid website service, they boosted their online orders by 40% within the first month, without breaking the bank. This approach not only created immediate results but also fostered trust with the client. My recommendation is to eliminate as many barriers as possible between your product and the customer, focusing on quick yet high-quality delivery to build a loyal customer base.
Understanding client needs and rapidly aligning your offerings to meet these can lead to substantial cost savings and improved project timelines. Across 36 companies, this approach has consistently saved roughly 30% in operational costs for clients, demonstrating that transparency and speed can be pivotal in driving business success.

Fawad langah · Answer

Early in my career, I received advice dramatically shaped how I run my business today: "Focus on building relationships, not just transactions." At the time, I was more focused on closing deals and hitting numbers, but this advice made me realize that long-term success comes from fostering trust and genuine connections with clients, partners, and employees.Over the years, I've learned that business is built on solid relationships. Whether it's a client, a colleague, or a business partner, understanding their needs, communicating openly, and supporting their growth builds mutual trust and loyalty. This approach has helped create a network of advocates who contribute to the business's success and push it forward in innovative ways.This mindset has influenced how we approach client services, team management, and even business development. It's not just about getting the job done-it's about creating lasting partnerships that bring value to both sides. This focus on people, not just profits, has allowed the organization to thrive and maintain a strong, positive reputation in our industry.

Peter Hunt · Answer

Early in my career, a mentor told me, "The best outcomes come when you treat the person, not just the injury." This advice fundamentally shaped the way I approach physiotherapy and, later, the way I built and now run The Alignment Studio. It taught me the importance of looking at the bigger picture, understanding a patient's lifestyle, goals, and challenges, not just their immediate pain. This perspective inspired me to focus on holistic care, leading to the creation of a multidisciplinary clinic where clients can access physiotherapy, Pilates, nutrition, massage, and podiatry services under one roof. By addressing the root causes of pain and dysfunction and empowering clients with long term strategies, we achieve outcomes that go beyond recovery, helping people thrive physically and mentally. 
One example that stands out is when a client came to us with chronic lower back pain caused by years of poor posture and sedentary work habits. Instead of treating the pain alone, we took a comprehensive approach: physiotherapy sessions to address the immediate discomfort, clinical Pilates to rebuild strength and flexibility, and ergonomic advice to improve their workspace. Through collaboration with our nutritionist, we also tackled inflammation through diet. Within months, the client not only became pain free but also reported better energy levels and overall health. My years of experience and qualifications in musculoskeletal care were instrumental in identifying the connections between these factors, while my decision to invest in a multidisciplinary team ensured every aspect of their health was addressed. This case perfectly exemplifies the power of that early advice and the philosophy that underpins everything we do at The Alignment Studio.

Becky Babb · Answer

A bit of advice I got early in my career that I try to do to this day is to build real relationships with people. Some years ago, I was told that at the end of the day business is about people, not products or services. That advice was something that has stuck with me and it's a guiding principle that I apply every decision that I make.For me, that means treating every interaction, with employees, clients or partners, with an emphasis on trust, empathy and transparency. I soon discovered that investing the time to thoroughly understand the needs and goals of people you work with creates more meaningful, lasting relationships. For instance, with my team I always practice open communication and collaboration where they always feel valued and heard. I focus on the individual approach with clients and keep every promise I make, and this has not only helped me build long-term partnerships, but has also brought me a lot of word-of-mouth referrals.This approach has proven to be paradigm shifting. It has fostered a work environment in which employees feel supported, motivated and aligned to the company's mission. It has cultivated a loyalty among our clients that extends beyond transactions, resulting in sustainable growth and a favorable reputation within our industry.For those who would try to follow this advice, my suggestion would be to listen more than speak. Whether it's a team meeting, customer call or networking event, take the time to understand the other person's perspective before you jump to solutions or opinions. Devote time to sustaining relationships, even when your interests don't immediately align. Simple check-ins or thank-you's can help strengthen those connections.This little nugget of advice has informed the way I lead my businesses and teams, I put my people first, and the success of the business will follow. Establishing real relationships is not only good ethics, it is also the basis of sustainable success. What it does is foster a sense of belonging, where everyone walks around like they are part of something bigger, and that is really what makes a business tick.

Roman Randall · Answer

The most transformative advice I received early in my career was to prioritize measutable results over flashy tactics. This principle has been at the core of Summit Digital Marketing for over 12 years, enabling us to generate more than $1.7 billion in revenue for our clients. Specifically, by obsessively tracking ROI and watching campaign performance, I've ensured every strategy is fine-tuned to deliver tangible growth. For example, we've skyrocketed the Google Ads CTR of clients like Calvary Church Naperville by 1,000% simply through data-driven refinements.
Moreover, this focus on results helps build lasting client relationships. Clients like Auction & Event Solutions value our quick, innovative responses that allow them to see immediate progress. I learned that by being agile and precise, even for a small business, you can compete and outperform larger competitors. Ensure every action has a clear impact on revenue or customer engagement, even if it means steering away from conventional methods.

Ryan Hetrick · Answer

This one piece of early-career advice that has guided the way I run my business today is to listen more than talk. This basic but powerful idea has changed the way I attack leadership, decision-making and team building. As I was learning, I was told that truly successful leaders gather their own insights about team perspectives, client needs and market trends before reaching a decision. This insight has been key for me to know that, when listening is done really well, it builds trust, promotes innovation, and delivers results.In practice, that means creating intentional space to hear from others. One way that I stay in touch with my team is to hold regular one-on-one check-ins to hear their challenges and any ideas or feedback they have. It has cultivated my ability to spot inefficiencies in processes and create solutions that have proved to invigorate efficiency and morale. In my work with clients, I always start with open-ended questions, allowing their concerns or goals to fully flow before even possibly suggesting eggs or other food solutions. By doing so, it guarantees that the products or services we offer are specifically tailored to their needs.The results of focusing on listening have been incredible. It built relationships, fostered an ownership culture, and ensured employees and clients felt respected. It has also provided me with a more transparent view of the business's trajectory by uncovering opportunities or problems that may have been underappreciated.My advice to anyone running a business or at the start of their leadership journey, make listening an active, intentional part of your approach. So, ask those kinds of questions and listen, spend your time understanding others rather than judging them. Additionally, it will foster trust and deeper relationships with your team members and your clients that will facilitate better decision making. Listening is not just a skill, it is a foundation for sustainable success.

John Jones · Answer

Early in my Dallas real estate career, someone told me 'never sacrifice transparency for a quick deal' and it stuck with me all these years. I remember losing a big opportunity because I was fully upfront about some foundation issues, but that same honesty brought three referrals from that client later. I've built my entire business model around clear communication and detailed explanations of our process, even if it means some deals take longer to close.

Niclas Schlopsna · Answer

Early in my career, a mentor once told me, "Don't just solve problems-anticipate them." It sounded simple at the time, but it really reshaped how I approached business. Back when I was at N26, we had this massive project that seemed to be running smoothly until suddenly-a few unconsidered variables threw us completely off course. It was a classic case of unforeseen challenges cropping up and derailing progress, and it taught me a valuable lesson; namely, the importance of not only reacting to issues but thinking ahead to preempt them whenever possible.
At spectup, I've made it a cornerstone of our approach. We don't just plan for what's immediately in front of us; we try to foresee future challenges that our clients might face, like changes in market dynamics or scalability hurdles, and prepare for those too. This mindset is woven into everything we do, from the way we build pitch decks to the way we strategize fundraising efforts. It's a bit like having a crystal ball-or at least as close as you can get to one in this fast-paced industry.
Being proactive rather than reactive doesn't just help us solve problems more efficiently; it allows us to create value in unexpected ways, surprising our clients with insights and opportunities that others might miss. So, whenever someone asks how to future-proof their business, I share this nugget of wisdom. Anticipation keeps you on your toes, and in the ever-shifting landscape of startups and investments, it's better to be a step ahead rather than playing catch-up. Plus, it's made the journey a lot less stressful, reducing the urgency for those late-night, caffeine-infused crises-or at least cutting them down significantly!

Erica Nunley · Answer

I received invaluable advice: prioritize building strong relationships with clients over simply chasing sales. This principle has profoundly influenced how I conduct my business to this day. I was eager to make as many sales as possible and often overlooked the importance of building genuine connections with my clients. However, after some time in the industry, I realized that creating lasting relationships with clients not only leads to repeat business but also helps establish a positive reputation and referral network.
For example, I had a client who was looking for their dream home for over a year. While other agents might have given up on them, I continued to stay in touch and provide them with helpful information and resources related to their search. Eventually, they found their perfect home and were so grateful for my persistence and dedication that they referred me to multiple friends and family members.
This experience taught me the value of prioritizing relationships over sales. By genuinely caring about my clients' needs and building trust with them, I have been able to establish a loyal client base and grow my business through referrals, rather than constantly chasing new leads.

Timothy Brooks · Answer

The best piece of advice I got early in my career that has absolutely influenced how I run my business today is this: "Success is based on relationships, not just results." In the beginning, I was so focused on hitting goals and metrics that I was underappreciating the power of connections I was building in the process. This recommendation helped me learn that at the heart of every successful business are the people who make it run, and that prioritizing relationships creates a scaffolding that supports long-term growth and resilience.I have implemented this lesson in various forms. First is to invest in my team in real, meaningful ways. My main focus is to foster an environment where employees feel valued, they feel heard and empowered. One-on-one meetings, team-building events, and open lines of communication make sure all team members are part of our mission. And so when people feel supported, they bring their best selves to work and that translates directly into the success of the business.This is also the case with client relationships. Clients expect more than merely a service or product, they want to work with someone who knows their goals and cares about their problems. It has been about understanding their needs, communicating clearly and honestly and delivering more than anticipated, while fostering trust and loyalty.Another key lesson from this advice is to network. Networking and having amazing industry relationships have introduced me to opportunities I probably never would have experienced otherwise. Be it working on projects together, learning from other leaders or just exchanging ideas, such connections have proven to be invaluable.The lesson here is simple yet potent. Just as you focus on results, focus on relationships. Work towards establishing trust with your people and your clients and never miss a chance to create a solid connection with someone. Its approach takes responsible business success to an even higher level, and this creates a workplace that inspires people to progress, do incredible work, and achieve great results together. It is a reminder that the best outcomes are often a reflection of the strength of the relationships behind them.

Andrew Osborne · Answer

One piece of advice I received early in my career that has shaped the way I run Ozzie Mowing and Gardening is, "Always listen more than you speak." A mentor once told me that understanding a client's needs starts with genuinely hearing them out rather than assuming you know what they want. This advice has been instrumental in my success, especially when tackling complex landscaping projects or helping a client reimagine their garden. For example, I once worked with a client who wanted to transform their yard into a relaxing, low maintenance space. They initially described their vision as "modern but lush," which seemed contradictory at first. By asking the right questions and truly listening to their preferences like their love for succulents and soft grasses, I designed a space with native plants, clean lines, and a carefully curated mix of textures. The end result not only exceeded their expectations but also required minimal upkeep, which was a perfect match for their busy lifestyle.
My qualifications and 15 years of hands on experience helped me make this vision a reality. As a certified horticulturist, I understood how to select the right plant species for the area's climate and soil conditions while keeping aesthetics in mind. Having completed over 700 projects, I have learned to interpret even vague ideas and turn them into functional, beautiful designs. The experience also reinforced how important it is to stay adaptable and open minded. When a client feels heard and sees their input reflected in the final product, it builds trust and satisfaction, which has always been at the core of my business.

Dhari Alabdulhadi · Answer

Early in my career, someone told me, "Build strong relationships." It sounded simple, but it became a cornerstone of how I operate. I realised quickly that trust fuels everything-whether you're securing a deal, solving a team challenge, or winning a repeat customer.  
In practice, it meant treating suppliers like partners, not just vendors. It meant valuing my team's input and creating a culture where collaboration thrives. With clients, it was about genuine care-understanding their needs before pitching a solution.  
This mindset shaped hiring decisions and marketing strategies alike. Relationships became more than just connections; they became doors to insights, loyalty, and growth. Looking back, it's clear: you can't scale trust, but you can build it, one conversation at a time.

Tzvi Heber · Answer

Some advice I was given early in my career that has helped shape how I operate my business today is, "People first, success will follow." This advice reminded me that businesses succeed when their employees and clients feel appreciated, listened to, and supported. It has also become the basis for how I lead as well as how I make decisions.I practice this through a focus on a culture of employees feeling empowered and acknowledged. From the beginning, I've been deliberate about listening to my team's feedback and including them in determining the company's direction. This not only improves engagement but also encourages innovation, since employees who feel appreciated and know their views matter are more likely to come up with ideas. Whether through regular one-on-one check-ins or anonymous surveys, I've opened channels for direct communications that stay in touch with the pulse of the organization.We also take this people-first approach into consideration for our clients. We make a point to try to understand their needs as best as possible and deliver the solutions on time. Through developing authentic relationships with our clients and delivering real value consistently, we have gained their trust and loyalty over time.The most significant influence of this counsel has been the resilience and commitment forged within the entity. A supported team is likely to apply the effort needed to get through hard times together. Likewise, clients that trust our dedication to their success are loyal to us across competitive environments.If I had one piece of advice for anyone starting or running a business, it would be that you should never forget who moves your organization forward, the people. Create an atmosphere where employees and clients are valued and you will see a chain reaction of good things. When you put people first, success comes second because you have built a foundation of trust, engagement and mutual respect.

Saralyn Cohen · Answer

Never be afraid to ask questions and reach out for help, a piece of advice I received early in my career that has guided how I run my business today. A mentor of mine once told me that success is not born of trying to know everything and pretending to do so, but by being humble enough to realize that one is always able to learn and grow. This piece of advice changed my thinking and has become one of my key leadership principles.I learned early on that no one can succeed solo, and that business owners must leverage the knowledge and expertise of other people. I learned to surround myself with challenging and inspiring people, from mentors to team members. So when I was confronted with ambiguity, rather than just hesitating, I reached out for input and advice, because I knew that working with others tends to yield better solutions.This ethos has cultivated a culture of openness in my company. I make the space for my team to question, engage, and collaborate openly and without judgment. It fosters an ecosystem of innovation and lessons from mistakes. Cultivating this has made us more agile and resilient relative to the challenges that come our way.If there could be one actionable insight and thought I could share, is the mindset of lifelong learning. Regardless of how much knowledge you already possess, there is always more to be learned. Network, Ask for Mentorship, Stay Curious About Your Industry Also, develop a culture in which asking questions and seeking help is welcome. This not only contributes to individuals but fortifies the entire system.This counsel has also served as a reminder to me that leadership is not about having all the answers; it's about giving others power and using the collective wisdom of a group to make decisions. By being willing to learn, I have managed to adjust, grow and create a business based on trust, cooperation and learning. The other advice I would give to anyone at the beginning of their career or starting their business is to let curiosity and humility lead the way, and never be afraid to ask for help.

Dino DiNenna · Answer

Early in my real estate career, my mentor told me 'your database is your lifeline,' and it's been incredibly true over my 35+ years in the business. I started keeping detailed notes about every client interaction, their preferences, and even their kids' names - something that helped me build genuine, lasting relationships rather than just closing deals. Looking back, this personal touch has been the foundation of my success, leading to countless referrals and repeat clients who trust me like family.

Lara Woodham · Answer

I've learned that being a woman in gas engineering meant I had to prove myself twice as hard, but my mentor told me to 'let your expertise do the talking.' When I first started Rowlen Boiler Services, I focused on getting every certification possible and documenting my successful installations, which helped clients trust my abilities rather than focus on gender. Now I encourage all my technicians, especially women, to showcase their technical skills through detailed explanations and hands-on demonstrations, which has really helped build our reputation in London.

Andrew Hogue · Answer

As a three-time tech founder who's navigated both failures and successes, a quote from The Alchemist profoundly shaped my approach to building companies: "There is only one thing that makes a dream impossible to achieve: the fear of failure."
Early on in my journey, this insight helped me reframe the intense stress and anxiety that often comes with entrepreneurship - and instead of seeing these feelings as warnings to retreat, I began to view them as signals that I was pushing important boundaries.
This mindset shift was particularly powerful when I decided to leave my engineering career to build technology addressing burnout and stress, areas I had personally struggled with through Complex PTSD.
After analyzing over 7M+ in-app datapoints since then, I've discovered that fear of failure often manifests physiologically as nervous system dysregulation (either fight-or-flight, or shutdown), but when we learn to work with these responses rather than fight them, we can maintain our focus while pursuing ambitious goals.
This understanding has not only shaped how I build products, but how I now approach every aspect of business leadership - staying focused on the longer-term vision and impact, rather than momentary letting fear of failure hold us back from moving through the challenges that each day brings.

Garrett Diamantides · Answer

A piece of advice I was given years ago early in my career that still informs how I run my business today is that "you should always listen more than speak." Initially, I didn't appreciate the significance of this advice, but the longer I remained in leadership, I discovered that listening is one of the more powerful tools in establishing trust, understanding needs, and making informed decisions.
I've implemented this lesson by fostering a culture of open communication. Be it team meetings, one-on-ones or client interactions, I spend time listening to what is actually being said. For example, here's how I handle when an employee brings up a challenge: I ask questions and allow the employee to explain their view in its entirety before offering solutions. Not only does this help me find the cause of the problem, but it also helps them feel heard and valued.
This way of thinking has had a lasting effect. It builds relationships with staff and clients, it offers better solutions, and it nurtures a collaborative environment. By not jumping in with my own input all the time, I can pick up on insights that I might otherwise miss.
For other people who want to take this advice, my suggestion is to deliberately turn active listening into a habit. When talking to someone else, concentrate on grasping rather than getting ready for your reply. Make notes if you feel like it and then clarify your doubts by asking follow up questions. Allow for feedback, and make it clear to your team that their voices count. When leaders practice transparency, it fosters trust, strengthens decision-making, and promotes a more inclusive and effective environment.
What I've learned along the way is that a good leader is not someone with all the answers, but someone who knows the people they're leading, as well as the problems they're trying to solve together. Listening first allows you to build a more connected, flexible and ultimately long-term successful business.

Joe Stance · Answer

In my early career, I was advised that relationships matter more than transactions. This shaped my approach in the commercial real estate industry, focusing on long-term connections over quick deals. For instance, at Stance Commercial Real Estate, we prioritize understanding and addressing our clients' goals, building trust and community ties rather than just making a sale. 
A specific case that illustrates this is how we facilitated a local business expansion by not only finding suitable properties but also connecting them with trusted community advisors. This client's success continued to be our success as it led to numerous referrals and a strengthened network in Riverside.
Understanding the community also means being aware of local regulations and changes, which is invaluable information for our clients. Staying deeply connected ensures that we provide solutions custom to the specific needs and growth potential of businesses in the area, bringing mutual benefits. This approach has built a solid foundation for my company, both in reputation and client retention.

Roman Hipp · Answer

One piece of advice I received early in my career that shaped how I run my business today is to focus on solving problems, not just selling products. At the time, I was all about pushing features and capabilities, thinking that would drive sales. But I quickly learned that people don't buy products-they buy solutions to their problems. This shift in mindset changed how I approached everything from product development to sales strategies.
I took this advice to heart when building our business, ensuring our tool was designed not just to provide data, but to solve the specific pain points that sales teams face. We focus on understanding our users' needs, and then tailoring our product to address those needs in a simple, effective way. This approach has helped us build stronger relationships with clients and foster loyalty, which has been key to our growth.

Omero Flores · Answer

One piece of advice I received early in my career that has shaped the way I run my business today is the importance of putting the team first. My father started this company nearly 50 years ago and always believed that a happy, motivated team is the foundation of a successful business. If the team is well-supported and feels valued, they'll do their best work, and that positivity will translate directly into exceptional service for our customers. We prioritize open and honest communication, encouraging everyone to express their concerns or ideas, no matter how challenging the conversation may be. By addressing issues quickly and working together to solve them, we keep the team strong and cohesive.Our motto, "The team first, then customers," reflects this philosophy. We're a family business with two generations of HVAC technicians, and our expertise and shared values have built a trusted reputation in the community. From the technical side of things-knowing every detail of AC systems, ducts, thermostats, and coils-to the service we provide in both English and Spanish, we know that our team's satisfaction drives the quality of our work. By nurturing a positive environment for our employees, we ensure that they, in turn, provide the best possible service to our customers.

Trevor Bailey · Answer

The best advice I received when starting Taxfluence was to 'solve real problems, not imagined ones' by actually talking to freelancers about their struggles. Instead of assuming what independent contractors needed, I spent months interviewing them about their tax headaches and financial challenges, which completely shaped our service offerings. This approach taught me to build solutions based on real feedback rather than assumptions, and it's still how we develop new features today.

Irwin Zalkin · Answer

One piece of advice I received early in my career that continues to shape the way I run my law firm is, "Focus on building relationships, not just winning cases." As a young attorney, I was eager to prove myself by achieving favorable outcomes for my clients. While results are important, I quickly learned that the foundation of a successful practice lies in trust, empathy, and genuine connections. This advice taught me to prioritize my clients' overall experience-listening to their concerns, communicating openly, and being their advocate not just in the courtroom but in every interaction. It's this focus on people that has driven the firm's growth and created a culture where both clients and team members feel valued. Relationships built on respect and understanding have been the cornerstone of my business philosophy.

Jessica Henderson · Answer

Early in my Houston real estate career, someone told me 'always be upfront about what you can and cannot do,' and it's been my guiding principle ever since. Last year, I had to turn down a quick-sale opportunity because I knew I couldn't meet the seller's timeline, but they came back months later specifically because of that honesty. I've learned that being transparent about our limitations actually builds more trust than trying to oversell our capabilities.

Lance Doty · Answer

With my background in property transformation, the game-changing advice I got was to truly understand the neighborhoods we work in, not just the houses. I started spending time talking with local residents and attending community meetings, which helped me make better renovation decisions that actually served the area's needs. Generally speaking, this community-first approach has resulted in faster sales and more satisfied neighbors, even though it sometimes means adjusting our typical renovation plans.

Ross Albers · Answer

Don't be afraid to start fresh and take risks. This resonated deeply with me because my journey into the legal field began out of necessity. After being fired from my previous job, I found myself at a crossroads, forced to reassess my direction and rebuild. It wasn't easy, but starting fresh allowed me to discover my true potential and passion for law.Working with a business coach early on was transformative. They challenged me to set clear goals-not just to practice law, but to become a business owner and leader who could inspire others to work hard and achieve their own dreams. That guidance taught me the power of strategic planning and embracing the unknown. It gave me the courage to take calculated risks, whether it was opening my own firm, hiring my first employees, or expanding into new practice areas.I also encourage my team to adopt the same mindset. Setbacks can be opportunities in disguise and that with vision and hard work, it's possible to turn challenges into growth. Building my business on this foundation has not only driven my success but also created a culture where people feel empowered to take risks, learn from their failures, and keep striving for excellence.

Matthew Lang · Answer

The most important advice that was given to me early in my career and that still influences the running of my business today is: "Always put the customer first, and the business will follow." This advice came from an experienced mentor who had built a successful property management business before me, and what really stuck with me was how simple yet strong it was.
Relationships are very important in property management. The key to lasting success has been focusing on what property owners and tenants need. From day one, I have set a goal to build strong, open relations with owners and tenants alike. Thus, I have earned the trust and loyalty of customers through this approach: listening attentively to their worries, taking timely action, and solving problems before they get bigger.
This customer-first approach has also guided how I organize my team. I stress the importance of understanding, clear communication, and professionalism in every interaction with clients. Whether it be a tenant needing help with a maintenance issue or an owner looking for advice on how to increase their property's rental potential, I have established a culture that enables the team to think about customer satisfaction with each decision they make.
This mindset has led to increased customer retention, more referrals, and a glowing reputation for excellent service in the London property management market. It has also reinforced that by continuing to focus on what is best for the customer, the business naturally flourishes as satisfied clients are more likely to return, renew, and recommend services to others.

Joshua Zeises · Answer

A piece of advice I got early in my career that has fundamentally shaped how I run my business is to "lead by listening." For years, I was under the impression that leadership chiefly revolved around decision making and guide-setting. But a mentor taught me that the best leaders spend more time listening than speaking. Not only does this lead to an increase in trust, but it also ensures that you're making decisions based on the input and perspectives of your team.Every day I follow this advice by maintaining open lines of communication with my employees, partners, and clients. For instance, I conduct regular one-on-ones with my team, and they are 90% focused on them sharing their thoughts / concerns / ideas. These conversations have been foundational to how we respond to all challenges and opportunities. I have been able to find process inefficiencies, discover new ideas and mitigate potential problems before they occur through listening to my team.This advice came through loud and clear and helped me enormously one particular time when we launched a big initiative. Rather than telling them how I intended to make the changes, I sought input from team members who would be impacted directly. We not only improved the rollout plan by integrating their input, but their voices being heard gained us stronger buy-in from the employee base.If you want to lead effectively, I encourage spending time to actively listen to people around you. Instead of being intent on finding a solution, be curious, open, and listen. Set up safe spaces for employees to share their genuine thoughts and always act on what they heard if possible. This leads to trust and engagement, two ingredients that are key to running a successful business. Listening has impacted how I learn to lead as much as anything in my career and continues to inform the way I approach leadership day in and day out.

Sheraz Ali · Answer

One piece of advice that I received early on in my career has shaped how I run my business today, and that is to focus on building relationships rather than transactions. One mentor taught me that if one wants to truly succeed in the business, then it must come from a place of trust and synergies.
Applying this principle, I made it a point to build relationships with clients, employees, and partners. I held regular check-in sessions and feedback meetings to get a better understanding of their needs and ensure an open door for communication. Such an approach not only helped retain the clients but also boosted team morale and productivity.
For example, on a tough assignment, our relationship kept us better agile to obstacles. The clients felt comfortable voicing their concerns, allowing for prevention rather than reaction. Focusing on relationships has helped build loyalty and referrals and has contributed to the long-term growth of the business. That fundamental advice has helped shape my leadership style and decision-making processes up to this day.

Judy Michaelis · Answer

Being a new agent 25 years ago, my mentor told me 'relationships matter more than transactions,' which completely shaped how I approach real estate today. I discovered this firsthand when a client from my first year still refers their entire extended family to me because I spent time really understanding their needs rather than rushing the sale. I believe taking the extra time to grab coffee with clients, remember their kids' names, and check in even years after a sale has been the foundation of my long-term success in Westport.

Lisa Purvins · Answer

Advice that has profoundly shaped the way I run my business was to hire based on character, not experience. Early in my career, I learned that skills can be taught, but integrity, work ethic, and a positive attitude are intrinsic qualities that make someone a true asset to any team. This has guided our hiring practices, where we focus on finding individuals who align with our company's values and are genuinely committed to growth and teamwork.This has also allowed us to build a culture of trust and collaboration. By investing in training and development for those with the right mindset, we've created a team that not only delivers exceptional results but also supports one another in achieving collective success. It's a principle that continues to drive our long-term growth and strengthens our reputation as a company that values people above all else.

Brandon Hardiman · Answer

Early in my career, someone told me 'focus on solving problems, not just flipping houses,' and that mindset shift transformed how I approach distressed properties. When I started offering creative financing solutions instead of just standard cash offers, I was able to help more homeowners while growing my business in ways I never expected.

Ashkan Tavassoli · Answer

"Nothing good comes free." At first, it felt like simple common sense, but it shaped the way I approach every deal and opportunity. It taught me to pause and investigate anything that seemed too good to be true.
I'm not talking about the obvious scams we all know to avoid. I'm talking about those deals that make your heart race - the ones where you think you've found a loophole or outsmarted someone. The ones where you believe you're winning without hard negotiations. Here's the truth: you're not. If you think you're the only one benefiting, you're missing what the other party is quietly gaining.
This advice forced me to calm down, take a step back, and look at deals from the other party's perspective. I always ask myself: What are they trying to get out of this? Because nothing comes free. If I'm winning, so are they - and understanding how has saved me from bad decisions more times than I can count. It's kept my business out of deals that could have trapped me for years.
This mindset doesn't just save you - it sharpens you. It makes you a better negotiator and, ultimately, a smarter entrepreneur.

Russ Majanck · Answer

The best advice I got was to always walk the property myself before making any decisions - something I learned after almost buying a home with major foundation issues that weren't visible in photos. Now I personally inspect every property and bring along experienced contractors, which has saved us from costly mistakes and helped build trust with our sellers.

Bryan Melchert · Answer

The best advice I got was to track every single renovation expense, no matter how small, which seemed tedious at first but has saved me countless times. Just last month, this detailed tracking helped me identify that we were overspending on certain materials by 23%, allowing me to negotiate better deals with suppliers and increase our profit margins.

Alphonso Dormun · Answer

I received some valuable advice from a seasoned colleague. She emphasized the importance of prioritizing building relationships with clients and colleagues over making immediate sales. This has stuck with me throughout my entire career and has greatly influenced the way I run my business today.
I have found that by focusing on building genuine connections with my clients, I am able to establish trust and loyalty. This not only leads to repeat business, but also generates positive word-of-mouth referrals. Clients are more likely to work with someone they feel comfortable and connected with, rather than just a salesperson looking to make a quick transaction.
For example, I recently had a client who was going through a difficult divorce and needed to sell her home quickly. Instead of just focusing on the sale, I took the time to listen and offer support during this challenging time. This not only helped her feel more at ease with the process, but also resulted in her referring me to several of her friends and family members.

Aseem Jha · Answer

The Advice That Shaped My Business of "Building Relationships, Not Just Contracts"
One piece of advice I received early in my career that has deeply shaped how I run my business today came from a mentor who told me, "Always focus on building relationships, not just contracts." 
When I first started my legal process outsourcing company, I was eager to land big contracts and secure clients, but I quickly learned that maintaining strong, long-term relationships is what truly sustains a business. I remember one specific client, a large multinational firm, who had a rough start with our services. 
Rather than focusing on the transactional aspects, I took the time to meet with them, listen to their concerns, and work closely to tailor our services to their needs. This personal touch turned a potentially lost client into a loyal partner, and they've been with us ever since. 
Over the years, this advice has guided me in building trust with clients, vendors, and employees, which has been invaluable in navigating challenges and achieving sustainable growth. In a business where service is everything, fostering relationships has proven to be far more important than simply closing deals.

Erik Wright · Answer

The best advice I received early on was to always prioritize long-term relationships over quick profits. I remember turning down a lucrative flip opportunity because the property had major foundation issues I couldn't ethically hide from potential buyers, even though it would've meant a significant short-term gain. This decision actually led to multiple referrals from the grateful owner, teaching me that transparency builds trust and sustainable business growth.

Macy Troyer · Answer

Early in my journey, my mentor told me to 'document everything you do' and it completely changed my business approach. I started creating detailed process docs for every task, from social media campaigns to client onboarding, which made it so much easier to train new team members and scale Goaldy. Now whenever I tackle a new project, I immediately break it down into clear steps that anyone can follow, saving countless hours of explaining things repeatedly.

Adam Garcia · Answer

Early in my career, my mentor told me 'if you want to build trust, teach others what you know freely.' I took this to heart and made education the cornerstone of TheStockDork.com, creating detailed guides and explainers instead of just giving stock picks. This approach has helped us build a loyal community of over 100,000 readers who trust us not just for recommendations, but for helping them understand why certain investment strategies work.

Tina Marie · Answer

At the young age of 23 I had the privilege, although I had no clue just how honored I truly was, to be coached and mentored by Zig Ziglar. 
He said, "The way you listen, and truly have someone feel they are the only person in the room will be one of your magic powers". 
Listening intently had unknowingly been a key habit, more than likely developed from sitting in the back of the classroom and needing to hear every word. 
Zig's words have echoed in my way of being with people from that young age. When people feel seen, heard and valued, they want to perform well and contribute more. 
As business owners we owe it to our teams to value their time, thoughts and contributions. 
Zig also said, "When you help someone get their needs met, your needs will automatically get met. 
Moral of the story, focus on the team and they will lead your company to success.

Nick Stoddard · Answer

My mentor told me something that really stuck: 'treat every homeowner like they're your grandparents selling their family home.' Back in my first year, I was too focused on the numbers and almost missed helping an elderly couple who needed extra time to move out - taking that advice to heart helped me slow down and really listen to their situation. Now at KC Property Connection, we've built our entire process around understanding each homeowner's unique circumstances first, which has led to much better outcomes for everyone involved.

Andrew Dunn · Answer

The best advice I received was 'don't chase every trend - focus on what actually moves the needle for your customers.' When I started at Zentro, I scrapped our generic marketing campaigns and spent time interviewing actual customers about their internet frustrations. This shift helped us create messaging that really connected with people's pain points, leading to a 40% increase in customer retention within my first year.

David Mathews · Answer

As an e-commerce brand active since 2019, one piece of advice I received from a successful local business owner has stuck with me to this day. He said, "There are only two real ways to grow your business: get more customers or get your existing customers to buy more often. The first is always tempting, but focus just as much on the second-small improvements here can have a profound impact on your bottom line."
This advice shifted my perspective on the importance of reducing customer churn and maximising lifetime value. Fixing churn, even marginally, creates a ripple effect. For example, if you retain more customers over time, you not only save on acquisition costs but also build a base of repeat buyers who are more likely to spend more and refer others. Loyal customers tend to convert faster, require less marketing effort, and drive more predictable revenue.
We've seen first-hand how focusing on retention strategies like personalised offers, engaging email campaigns, and exceptional customer service can significantly boost profitability. In fact, even a small increase in customer retention can lead to exponential growth because loyal customers are the foundation for sustainable success. Balancing acquisition with retention is the ultimate recipe for long-term growth.

Robert Fausette · Answer

When I first started in this industry, I was eager to close deals and make a name for myself. This often led me to push clients into making decisions that may not have been in their best interest. But then, a mentor reminded me that as a real estate agent, my ultimate goal should be to help clients find their dream home or sell their property at the best possible price. This can only be achieved by putting their needs first and providing them with honest and unbiased advice.
Since then, I have made it a point to always listen to my clients, understand their goals and concerns, and work towards finding solutions that meet their needs. This approach has not only helped me build strong relationships with my clients but also led to referrals and repeat business.
For example, there was a couple looking to buy their first home who were considering a property that seemed too expensive for their budget. Instead of trying to convince them otherwise, I took the time to understand why they were interested in that particular property. After discussing their priorities, we found another equally suitable property at a lower price point. The couple was grateful for my honesty and ended up referring me to their friends and family.

Blake Beesley · Answer

Fix Problems at Their Source
Early on, a mentor told me, "A quick patch saves time today, but solving the root problem saves you forever." That shaped how we approach issues, big or small. For instance, when we saw recurring customer complaints about scheduling delays, we didn't just tweak the schedule-we overhauled our system, adding automated reminders and real-time updates. It took effort upfront, but it eliminated the problem and improved customer satisfaction long-term. Now, every decision we make focuses on fixing the cause, not the symptoms. It's saved us time, money, and headaches over the years.

Mary Sullivan · Answer

The best advice I got when starting in Fort Worth real estate was 'treat every house like it's your grandmother's home.' This mindset helped me develop our company's approach where we carefully evaluate each property's unique situation rather than applying one-size-fits-all solutions. When working with distressed properties especially, I've found that showing genuine care and respect, even in tough situations, has led to more meaningful outcomes for both our business and our clients.

Ryan Miller · Answer

Back in 2002, my mentor told me to focus on one industry and become the absolute expert in it, rather than trying to be everything to everyone in digital marketing. That advice led me to specialize in healthcare marketing at Etna Interactive, where understanding the unique challenges of medical practices has helped us deliver much more impactful results than if we'd stayed general purpose.

Vladimir Plotnikov · Answer

Early in my real estate career, a seasoned investor told me 'don't chase the deal, chase the relationship,' and that completely changed my approach at Plot Property Group. Instead of rushing to close sales, I started spending more time understanding homeowners' situations and building genuine connections, which actually led to better deals and more referrals. I now teach my team to focus on solving people's problems first, and the business success naturally follows.

Lydia Valberg · Answer

One piece of advice that has profoundly shaped the way I run Merchant Payment Services (MPS) is the importance of valuing transparency in all business dealings. My father, the founder of MPS, instilled this value in me from a young age, and it has been a guiding principle throughout my career. To me, transparency means ensuring our clients are informed about every aspect of our services. This approach has significantly improved client trust and loyalty, which is evident from our 5-star Google rating and awards like the Better Business Bureau's Integrity Award.
An example of this commitment to transparency can be seen in our pricing strategy. We offer a simple and transparent pricing model with no hidden fees, allowing customers to choose between a pay-as-yiu-go plan or custom pricing based on their specific business needs. This clarity in pricing has not only built trust but has also attracted a loyal customer base who appreciate knowing exactly what they are paying for.
Additionally, our approach to transparent customer relationships extends to the tools we provide, like our merchant portal, which allows businesses to manage their customer reviews and feedback directly. This feature enables businesses to engage with their customers openly and build stronger, more genuine relationships-a practice that echoes MPS's core values of integrity and community building.

David Primrose · Answer

When starting out my career-my career coach once told me to start off at roughly 85% of your peak capacity and niceness. Sounds contradictory, but there are several reasons why this works. If you come on in like a hurricane into new tasks or relationships, that is the expectation to which everyone else must then be held. This means if you ever slip below that peak performance, it may look like you are under-performing or less committed. 
When starting at 85%, you allow yourself the possibility of exceeding expectations when required, but being sustainable in that effort over time. In my first major project, I ensured any work I did towards it would be broken up with breaks to keep energy levels in check rather than going 110% and burning out quicker.. I take this approach, and it has created a career where I can reliably produce work at a high level without constantly standing on the knife edge of burnout. It has also enabled me to keep healthy relationships with my clients and colleagues because I did not overcommit.
I have since applied this advice to every area of my business. In starting new projects, I always evaluate my workload and resources before committing to a deadline or deliverables. It also helped me refrain from overpromising and underdelivering, things that would harm my reputation and undermine my clients' confidence.

Yancy Forsythe · Answer

One piece of advice I received early in my career that shaped the way I run my business was, "You can't do every job in the company, and the sooner you get out of your own way, the sooner you'll be successful as an owner." At first, I tried to manage everything myself, but I quickly realized this limited growth and efficiency. Delegating tasks and trusting my team allowed me to focus on strategy and leadership. This shift not only improved operations but also helped the business thrive by leveraging the strengths of everyone involved.

Josiah Lipsmeyer · Answer

Someone once told me 'specialize until it hurts,' and honestly, I initially resisted focusing only on plastic surgeons. But narrowing our focus helped us understand the unique challenges these practices face, like handling before/after photos on social media or discussing sensitive procedures appropriately. Now we can solve problems other agencies don't even know exist, which has made all the difference in our growth.

Maddy Nahigyan · Answer

Something I was told early on in my career that I try to live by in how I run my business today is to "listen more than you speak." At first, it seemed simple, but the more I did so, the more I understood how powerful this advice actually was. It showed me the value of listening rather than reacting, and that communication is a partnership. This strategy has been crucial in developing strong relationships with employees, clients, and partners.Listening in practice has enabled me to spot opportunities and tackle challenges that otherwise would have been missed As an example, there was a time of rapid growth where I prioritized one-on-ones with team members of all levels on my calendar. I discovered bottlenecks in our workflows and areas where employees felt unsupported by actively listening to their insights and concerns. These discussions led directly to changes that boosted efficiency and morale.This advice was also useful to me in figuring out what clients wanted. Rather than jumping to conclusions about what solutions will work best, I spend time asking thoughtful questions and listening closely to what they say. Doing this builds trust and makes it easy for me to provide the best services and solutions to help them achieve their goals, helping me to create long-lasting relationships that ensures better outcomes in the long run.If you want to apply this lesson, my advice is to always come to every conversation with real curiosity and openness. Ask follow-up questions, and take time to reflect on what you hear before you respond. Ensure that people feel safe and heard, so that they know their contributions will be considered and implemented. So as you can see, listening will not only enable you to make better decisions but bring about trust and teamwork, and that is the foundation for every enterprise to flourish. It is a powerful, simple practice, and it has not only been a pillar of my leadership style but it also continues to shape the way I run my business today.

Grigory Silanyan · Answer

I was once told, "Find something that works and take it to the end." I believe that what we often call "luck" is simply the ability to recognize and seize opportunities quickly. In business, for example, if you discover one or two marketing channels that perform well in the early stages, focus all your energy and resources on them. Stop searching and experimenting, your resources are limited, and you have already found what works. Too often, I see entrepreneurs destroy their early momentum and energy by experimenting with 5-10 different marketing channels when it is clear they already have one that delivers results. Staying focused on the things you have found to be effective is the key to improving your chances of success.

Justin McLendon · Answer

The best piece of advice I ever got early in my career that I live by which affects how I run my business today is to always listen more than you speak. As a mentor once reminded me, "You learn more if you allow others to get their point of view out first." I didn't realize in the moment how game-changing this would be, but it has formed a key part of my approach to leadership and decision-making.Running my business, I've put this principle into practice by reaching out for feedback from employees, clients and other stakeholders. When I prepare for a big initiative roll-out, I listen to my team, to better understand what they care about, what they think, and what ideas or suggestions they have to be even more awesome and amazing together. Not only is this beneficial for me to receive valuable information but it also creates a sense of inclusiveness and creating together. Employee feel heard and hence are enthusiastic, thus leading to high engagement.In client work, an active listening approach helps me know their needs deeply so that I can create solutions that truly solve their pains. Rather than assume I know best, I ask exploratory questions and give room for honest discussion. It has created a strong bond and trust that are key to a long-lasting relationship.The impact has been profound. By listening first, I am able to make better decisions, prevent unnecessary conflict, and foster an atmosphere in which people feel valued. For those who work in any leadership role or any part of business, my advice is to slow down and invest time in understanding others before jumping to conclusions or dogmatically providing solutions. It is not simply information gathering, it is a profound way to register respect, build trust, and generate loyalty. This might take some additional time but the benefits you gain with stronger relationships and better results will justify this time.

Jason Napolski · Answer

When I first started in the pest control industry, I was in a very different field, and making the transition to a new line of work seemed daunting. But a mentor encouraged me to take the leap, reminding me that growth and innovation come from stepping outside your comfort zone. That advice resonated deeply with me and pushed me to make bold decisions that have paid off over time. You can never be afraid to take risks and change your career path if it means pursuing something that truly excites you."Taking risks in business isn't just about big investments or expansion-it's also about being open to change. When I was first starting my pest control company, I wasn't afraid to try new methods, adopt technology, or rethink our approach to customer service, even when others might have been more cautious. I understood that in order to thrive, you have to be willing to embrace change and adapt.This mindset has shaped how I run my business today. I constantly evaluate and tweak our processes to stay ahead of the competition, whether it's integrating new pest control technologies, experimenting with marketing strategies, or creating a company culture that encourages employees to think creatively and take initiative. The lesson about embracing change and taking calculated risks has been key to my growth as a business owner and has ultimately allowed me to build a company that is resilient and innovative. My advice to others is simple-take that risk, embrace the unknown, and trust that it can lead you to greater success than you ever imagined.

Heather Trainor · Answer

I have received a lot of advice throughout my career. However, there is one piece of advice that has truly shaped the way I run my business today - always prioritize customer satisfaction. Early on in my career, I had a client who was looking to purchase their first home. They were excited and eager to find their dream home, but also nervous and unsure about the entire process. I made it my mission to not only help them find the perfect house, but also guide them through each step with patience and understanding.
I remember spending long hours with them, answering all their questions and addressing any concerns they had. Seeing the joy on their faces when we finally found their dream home was one of the most rewarding moments of my career. They even referred me to their friends and family, which helped grow my business.
This experience taught me that putting my clients' needs first and providing exceptional customer service is crucial for success in real estate. Not only does it lead to happy and satisfied clients, but also helps build a strong reputation and referrals for future business.

Michael Sumner · Answer

One piece of advice that has significantly shaped the way I run my business is to prioritize transparency and open communication with my team. Early in my career, a mentor told me that "clarity is kindness." This simple yet powerful phrase has stuck with me and influenced my leadership approach. I've learned that being transparent about goals, expectations, and challenges not only builds trust but also fosters a sense of ownership and accountability among team members.
In practice, this means regularly sharing updates on company performance, soliciting feedback, and actively listening to concerns. By doing so, I've created an environment where my team feels empowered to make decisions, take calculated risks, and collaborate effectively. This approach has paid dividends, as it has helped us navigate complex projects and overcome obstacles. My advice to entrepreneurs and leaders is to prioritize clarity and transparency in their communication, as it will lead to a more cohesive, motivated, and high-performing team.

James Heartquist · Answer

The most valuable advice I received was to focus on solving problems rather than just buying houses, and it transformed how I approach each homeowner's situation. Instead of pushing for quick sales, I started spending more time understanding why people needed to sell, which helped me offer better solutions - like lease options for folks facing foreclosure. This problem-solving mindset has not only helped more homeowners but also made our business more sustainable through word-of-mouth referrals.

Ryan Farook · Answer

One piece of advice I received early in my career as a car detailing expert was to always put the customer first. At the time, I was focused on technical skills and speed, but a mentor reminded me that creating exceptional customer experiences would keep clients coming back long after the initial service. This advice has shaped my approach to running Ryan's Car Detailing. I make it a priority to understand my customers' unique needs, whether that's offering specialized detailing packages or simply taking the time to listen to their concerns.
The value of customer loyalty has proven invaluable to my business. While skill and service quality are important, it's the relationship you build with your clients that keeps them coming back, recommending you to others, and supporting your growth. By ensuring that my clients always feel valued and their needs are met, I've been able to grow a loyal customer base that trusts my expertise and comes back regularly for my services.

Brooks Humphreys · Answer

The game-changing advice I received when starting 614 HomeBuyers was to 'build systems that scale, not just deals that profit.' This pushed me to invest heavily in data analytics and create Dataflik.com, which now helps us identify motivated sellers more efficiently while maintaining personal connections with each homeowner we serve.

Darcy Turner · Answer

The game-changing advice I got when starting in real estate investing was to focus on solving homeowners' problems first, and the profits would naturally follow. I remember my first flip where the owner was facing foreclosure - instead of just looking at the numbers, I spent time understanding their situation and created a win-win solution that helped them avoid foreclosure while still making the deal work financially. This approach has not only led to better deals but also helped me sleep better at night knowing I'm genuinely helping people while building my business.

Shehar Yar · Answer

One of the most valuable pieces of advice I received early in my career was, "Focus on delivering value, not just making sales." This insight profoundly shaped how I run Software House today. It reminded me that business success comes from understanding and solving real problems for clients rather than just pushing products or services. By continuously prioritizing value, we've built long-term relationships with clients who trust us to help them grow, rather than simply purchasing a one-time solution.
This philosophy has been pivotal in shaping our company culture and approach to projects. When clients feel that we are genuinely invested in their success, it fosters loyalty and opens the door to future opportunities. Focusing on value over the short-term sale has allowed us to create lasting impact, leading to sustainable business growth. It's a principle I continue to emphasize as Software House evolves.

Ernesto Cartiera · Answer

I recently learned that being upfront about timelines and possible roadblocks with homeowners, even when it's uncomfortable, builds incredible long-term trust. This advice transformed how I run FastCashForMyFloridaHouse.com - now I always share both good and challenging news immediately with clients, which has resulted in stronger relationships and more referrals.

Justin Carpenter · Answer

I'm grateful my first mentor told me 'hire people better than yourself at specific tasks' - it completely changed how I run Jacksonville Maids. When I started delegating specialized cleaning tasks to skilled professionals instead of trying to micromanage everything myself, our quality and client satisfaction skyrocketed while I could focus on growing the business.

Rick Hovde · Answer

One of my mentors told me early in my career, "Never forget that your clients are living through some of the worst days of their lives." This advice has shaped the empathetic, client-centered approach I bring to every case. It reminds me to always be compassionate, communicative, and accessible. Running my business with this mindset has fostered trust, strengthened client relationships, and built a reputation for putting people first.

Savannah De La O · Answer

I learned the importance of radical transparency when I lost a client early in my career because I wasn't fully upfront about some closing timeline delays. Now at Serious Cash Offer, I make it a point to over-communicate every detail of the transaction process with our clients, even if it's not the most comfortable conversation, because I've seen how this builds lasting trust and leads to more referrals.

Shane McEvoy · Answer

Early in my career, someone told me, "You can't be everything to everyone." That advice helped me focus on the financial industry rather than trying to appeal to all sectors. Specializing allowed us to develop expertise, build a strong reputation, and attract clients who valued our services. It's a reminder to do fewer things well rather than spreading yourself too thin.

Jessica Wright · Answer

The game-changing advice I received was to always keep learning from my mistakes instead of hiding from them. During my first real estate flip, I lost money because I didn't properly estimate renovation costs, but I turned that experience into a detailed budgeting system I still use today. That mindset shift helped me grow from a nervous beginner to confidently managing multiple properties while maintaining my nursing career before going full-time in real estate.

Ryan Whitcher · Answer

As a house flipper, the best advice I got was to embrace technology early on - it completely changed how I run my business. When I started seven years ago, I was doing everything manually until a mentor showed me how using project management apps could save hours of work tracking renovations and contractor schedules. Now I use digital tools for everything from lead generation to renovation tracking, which lets me handle triple the projects while still maintaining quality control.

Jimmy Lai · Answer

Early in my career, a mentor advised me to "prioritize relationships over transactions." This principle has profoundly influenced how I operate Lai & Turner Law Firm. By focusing on building genuine, long-term relationships with clients, colleagues, and partners, we've fostered trust and loyalty that extend beyond individual cases. This approach has led to a strong referral network and a supportive professional community, contributing significantly to our firm's sustained growth and success.

Tyler Bowman · Answer

One of the best pieces of advice I was given early on in my career and that has helped enormously in my own business is to "always lead with empathy." I didn't know it at the time, but I was hearing one of the most important lessons I would ever learn, empathy is key to everything in my role, human-centered leadership, customer relations and company culture.To lead with empathy is to id from the point of view of others: employees, clients, and partners. When it comes to business decisions, for instance, my first consideration is how changes will impact my team. In challenging times, whether it's during periods of rapid growth or unexpected setbacks, I've learned to listen carefully to employees' concerns and identify ways that I can help support and address them. From a foundation that builds trust and loyalty, a strong organization is formed.Another way that I've applied this advice is to practice open communication and provide feedback. I advocate employees to express themselves, and I try to build a safe space for expressing their concerns and ideas. This doesn't just give people a feeling of value, this also drives better problem-solving and innovation, because many perspectives will be of used together.For the others wanting to implement this principle my only suggestion is to build a strong relationship with the people with whom you work. Spend time understanding their motivations and challenges. When decisions are to be made, ask yourself how they fit in to the well-being of your team and the ethos of your business. Empathetic leadership builds a culture of respect and collaboration, fostering lasting success and growth.

Ryan Camp · Answer

Always put your people first. This advice came from a mentor who stressed the importance of creating a strong company culture and focusing on employee well-being. Over the years, I've learned that when you prioritize your team's happiness, mental health, and professional development, the customers will ultimately benefit. Happy employees are more motivated, productive, and invested in the company's success, which leads to better service and stronger relationships with clients. If you take care of your team, they'll take care of your business.

Hunter Lipski · Answer

The best advice I got early on was 'always walk the property yourself' - it completely changed how I run Pro Home Buyer Solutions. When I started, I'd sometimes rely too heavily on photos and market data, but physically visiting each house helps me spot opportunities others miss and builds trust with sellers. I remember a property in DC that looked rough in pictures, but during my visit, I noticed original hardwood floors under the carpet and beautiful crown molding that ended up increasing the value significantly.

Carter Crowley · Answer

I learned early on that being upfront with clients about every detail of a property deal - even the not-so-great stuff - builds incredible trust and leads to more successful transactions. When I started sharing things like potential repair costs and timeline delays openly, my clients actually became more confident in working with me and many have referred their friends and family.

Brian Rudderow · Answer

Always put the customer first. This is a piece of advice that has greatly influenced my approach to running my real estate business. When I first started out as an agent, I was eager to make sales and close deals as quickly as possible. However, a mentor reminded me that at the heart of our industry is the customer and their needs should always be prioritized.
From then on, I made it a point to truly listen to my clients and understand their specific wants and needs. Instead of pushing them towards properties that may not align with their preferences, I take the time to find properties that truly fit their criteria.
For example, I had a client who was looking for a family home in a specific neighborhood with good schools and nearby amenities. Instead of showing them a luxurious penthouse in a trendy area, I focused on finding them the perfect family home that met all their needs. This approach not only resulted in a happy and satisfied client but also helped build trust and credibility for my business.

Justin Azarias · Answer

Being a general contractor before getting into real estate investing taught me that cutting corners always costs more in the long run - both in money and reputation. At Property Home Buyers CA, this early lesson guides me to invest in proper permits, quality materials, and skilled labor even when it impacts our immediate profits, because I've seen how this commitment to doing things right has helped us build trust with homeowners in the Bay Area.

Michael Yerardi · Answer

Early in my career, my mentor told me to 'treat every homeowner's situation as if it were your own family's problem to solve.' That simple piece of advice transformed how I approach distressed property situations at Turning Point Home Buyers, making me focus less on closing deals and more on finding genuine solutions for homeowners facing foreclosure or inheritance challenges.

Joy Owenby · Answer

Early on, I was told, "You're only as strong as the people you surround yourself with." This advice has been instrumental in shaping how I manage my firm. I prioritize hiring talented, dedicated individuals and ensuring they feel valued as integral parts of our success. By fostering a collaborative environment where every team member's input matters, we've built a strong, motivated team that's committed to delivering exceptional results for our clients.

Ryan Rice · Answer

Early in my career, a mentor told me that speed should never compromise quality in real estate transactions. While we focus on quick closings at Yellow Card Properties, I've implemented a thorough 48-hour assessment period for every property to ensure we're making fair, well-researched offers. This balance between efficiency and diligence has helped us maintain a strong reputation while still meeting our clients' needs for speed.

Bennett Heyn · Answer

When I first started, someone told me 'the best deal is the one where both sides feel they won' - it totally changed my approach from trying to get the lowest price possible to finding win-win solutions. I've found that focusing on solving homeowners' problems rather than just buying houses cheap has actually led to more successful deals and better long-term relationships.

Hanna Kanabiajeuskaja · Answer

I learned early on that the most meaningful business relationships come from lifting up others, especially small local entrepreneurs who bring fresh perspectives to team building. When I started Spaciously, I made it a point to partner with local artists, chefs, and creators - not just because it was good for business, but because their unique talents and passion truly transformed our corporate events into unforgettable experiences.

Brandon Beatty · Answer

The best advice I got was to really listen to homeowners' stories before jumping into solutions - something I discovered after rushing through my first few deals and missing crucial details. Now I spend more time understanding each situation, whether it's inherited property complications or urgent sale needs, which helps me offer more meaningful solutions. This approach has helped me build trust with homeowners and create win-win situations that work better for everyone involved.

Phil Oliver · Answer

Early in my career, my mentor and former boss imparted a piece of wisdom that has significantly shaped the way we run our business today. He emphasized the importance of honesty and transparency in every interaction with customers. As the co-owner of my company, I continue to prioritize this wisdom by providing clear and open communication about project timelines, potential costs, and any unforeseen issues. Our commitment to honesty and transparency has enabled us to build trust with our customers, resulting in long-lasting partnerships. This trust has been instrumental in our growth, allowing us to secure repeat business, positive referrals, improved efficiency, and strong internal collaborative practices.

Wes Wakefield · Answer

Early in my career, I was given a piece of advice that stuck with me: "Don't try to be everything to everyone." I thought I needed to offer every kind of coffee product to appeal to a broader audience. But I quickly realized that doing so just waters down your brand and distracts you from what really matters.
I decided to focus on providing high-quality, affordable coffee gear for true coffee enthusiasts. This shift helped me refine my offerings and build a more loyal, focused customer base.
Focusing on a specific niche has allowed me to connect more deeply with my audience and meet their needs better. It's a lesson I keep reminding myself-trying to do it all can pull you away from what's most important.

Sean Grabow · Answer

A mentor told me to 'know your neighborhood better than anyone else,' and it completely changed my approach to real estate investing. I started spending hours walking Columbus neighborhoods, talking to locals, and tracking minor details like new coffee shops or road repairs - this hyperlocal knowledge has helped me spot opportunities others miss and make smarter renovation decisions that really appeal to buyers.

Carl Fanaro · Answer

Early in my career, someone told me 'the speed of trust is the speed of business,' and it's guided how I run NOLA Buys Houses ever since. I've found that being completely transparent with homeowners, even when it means losing a deal, has led to more referrals and long-term success than any marketing strategy could provide.

Cyrus Partow · Answer

The best advice I got was to focus on solving real problems rather than chasing trendy ideas. When I started ShipTheDeal, I spent weeks talking to frustrated online shoppers about their actual pain points instead of just building what I thought they needed. This approach helped us create features people actually wanted to use, like our price comparison tool that grew from direct user feedback.

David Rubie-Todd · Answer

To me it is always having that forward thinking or proactive approach. I learned that you almost always need a Plan B, C, D, and E, so if things head south within your organization - which they certainly do at some point - you see the light at the end of that tunnel. It makes sure that you are not devastated by failure but can see them as bumps to tackle.
As an example- one of our major suppliers went down last year leaving us with a potentially disastrous situation on a critical project. But we did have backup suppliers through contingency planning, and because relationships were already in place we transitioned into production smoothly and then delivered on time with no disruption at all. It was a lot of fun - but it also reminded me that good foresight and preparation go a long way as well. We remain resilient and prepared for survival simply because our brains are wired around consistently preparing for the possibility of a disaster, and building contingency plans.

Ethan Kelly · Answer

Early in my real estate career, my mentor told me 'your reputation is worth more than any single deal,' and that completely changed how I approach business. When I started We Buy Houses For Cash Dallas, I made sure every homeowner got a fair offer even if it meant lower profits for us, and now we get most of our business through happy client referrals.

Ali Mirdamadi · Answer

One piece of advice that has profoundly shaped the way I run my business today came from an incredibly effective leader I once worked for at a Fortune 10 company. During my leadership training, he told me, "You can't polish a turd." This blunt statement underscored the importance of investing substantial time in identifying the right people to hire. By carefully selecting team members who align with our values and goals, we've saved ourselves a lot of trouble on the back end. This approach has taught me that building a strong team from the outset is crucial for long-term success and operational efficiency.

Brett Iwanowicz · Answer

One piece of advice that has shaped the way I run my business today is to always prioritize client satisfaction above all else. This advice was given to me by one of my mentors early on in my career. They emphasized the importance of building strong relationships with clients and going above and beyond to ensure their needs are met. This not only leads to happy clients, but also creates a positive reputation for myself and my business.
To put this advice into practice, I make it a priority to listen carefully to my clients' wants and needs, and tailor my services accordingly. I also make sure to provide prompt responses and regular communication throughout the buying or selling process. Additionally, I always strive to exceed my clients' expectations by providing exceptional service and going the extra mile to make their experience as smooth and stress-free as possible. This not only leads to satisfied clients, but also encourages them to refer me to their friends and family.

Shannon Beatty · Answer

The most valuable advice I received was to always walk through properties with homeowners and listen to their stories, because every house holds memories and meaning beyond its market value. This personal approach has helped me build House Buying Girls into a trusted name, as I understand selling a home is an emotional journey as much as a financial transaction.

Shayla Dempsey · Answer

Early in my career, a mentor told me that treating every homeowner's property as if it were my own would build a stronger business than chasing quick deals. This mindset has shaped how I run Texas Cash House Buyer - I take time to walk through homes personally and carefully explain each step of our process, which has earned us so much trust in Fort Worth.

Tim Hodnicki · Answer

One piece of advice I received early in my career is that your team is your greatest asset. This continues to shape how I run my business today. Early on, I learned that investing in the growth, happiness, and well-being of my employees creates a ripple effect that benefits the entire business. This philosophy led me to prioritize a strong company culture where open communication, continuous training, and mutual respect are non-negotiable. When your team feels valued and supported, they take pride in their work, and that dedication shines through in how they serve clients.

Bram Louwers · Answer

I was advised to always focus on delivering value first, and the rest would follow. This advice has shaped how I run my business by emphasizing customer satisfaction, building long-term relationships, and providing real solutions. I prioritize understanding my customers' needs and aligning our services to meet those needs, rather than pushing for immediate sales. This approach has built trust, created repeat business, and established a strong reputation. It's also helped me stay focused on sustainable growth, rather than short-term gains.

Brandi Simons · Answer

The best advice I got when starting TX Home Buying Pros was to spend more time listening to homeowners' stories than talking about solutions. Taking time to truly understand each family's unique situation, whether it's foreclosure stress or inherited property headaches, has helped me provide more meaningful and personalized help than just rushing to make an offer.

Kyle Morris · Answer

One piece of advice I received early in my career that has shaped the way I run LawTurbo today is: 'Always prioritize quality customer service and speed in deliverables.' Early on, I learned that clients value responsiveness and high-quality service just as much as results. This advice has pushed me to focus on both providing exceptional customer service and ensuring that deliverables are turned around quickly without sacrificing quality.
In practice, this means staying highly organized and always keeping communication clear and timely. Whether it's responding to client inquiries promptly or ensuring that our SEO audits and marketing strategies are delivered on time, we aim to exceed expectations. By emphasizing both speed and quality, we've built strong, long-lasting relationships with our clients, which has been a huge factor in our growth.

Barbara McMahan · Answer

I received invaluable advice to 'listen more than you speak' when working with clients and team members, which has profoundly shaped my consulting approach. This simple principle helped me understand that the best solutions often come from truly hearing people's challenges and perspectives rather than rushing to provide answers.

Joe Lieber · Answer

I recently found that the best advice I received was to treat every property as if I would live in it myself. This mindset has guided me to maintain high standards in all our Cleveland House Buyers properties, from renovation quality to tenant selection, and it's why we've managed to grow from one house to over 150 units with happy, long-term tenants.

Joshua Uebergang · Answer

Early on, a mentor told me to 'measure everything but optimize selectively' - it completely changed how I approach eCommerce growth. Instead of getting lost in countless metrics, I now focus on 2-3 key performance indicators per quarter for each client, which has led to much better results than trying to improve everything at once.

Nicole Farber · Answer

One piece of advice that has profoundly influenced how I run ENX2 Legal Marketing is to focus on creating a company culture that truly values and supports its employees. This advice has shaped my leadership style, inspiring me to implement initiatives like our "Random Sunshine" program, which randomly awards bonuses to employees for their hard work and dedication. Recognizing and celebrating achievements boosts morale and motivates my team to deliver exceptional results for our clients consistently.
I also accept the philosophy of hiring people who have the potential to teach me. I built ENX2 by surrounding myself with talented individuals who bring fresh perspectives and ideas to the table. This has not only allowed our company to adapt and thrive in a rapidly-changing digital landscape but has also fostered innovation and creativity within our team.
Another pivotal lesson is the importance of continuous learning and adaptation. This industry evolves quickly, and I taught myself to build websites out of necessity while balancing work and parenting. By encouraging my team to keep learning and staying ahead of industry trends, we ensure that ENX2 remains at the forefront of digital marketing for law firms.

Brandon Shearin · Answer

Early on, a mentor told me that understanding your local market isn't just about knowing house prices - it's about really getting to know the neighborhoods and the people who live there. I remember working with an elderly couple who needed to sell quickly, and because I knew the area well, I could offer them a fair price that reflected the true value of their location. This deep market knowledge has become the foundation of Ready House Buyer's success, helping us make better offers and build stronger relationships with homeowners.

Jonathan Gerber · Answer

Transparency is game-changing for us at RVW Wealth when building trust with clients. I learned early to openly share our investment strategies and fee structures, even when it meant losing potential clients who weren't aligned with our approach, but this honesty has helped us build stronger, longer-lasting client relationships.

Austin Taylor · Answer

The best advice I got early on was to 'build systems, not just solutions.' When I started All Exhibit, I focused on creating scalable processes for our trade show designs rather than just tackling each project individually, which has helped us grow from handling 5 exhibits monthly to over 30 while maintaining quality and creativity.

James Hacking · Answer

"If you're not breaking things, you're not moving fast enough." 
At first, it sounded reckless, but it made sense as I grew in my career. In the digital world, things move quickly. If you're overly cautious, you can miss out on opportunities. I learned that moving fast and trying new things-without the fear of failure-was how progress was made. It taught me to foster an environment where experimentation was encouraged, and mistakes were seen as part of the process, not the end of it. This mindset has been key to adapting quickly, staying ahead of trends, and leading a team that isn't afraid to take risks and learn along the way.

Rachael Wilson · Answer

One piece of advice that really stuck with me was to always prioritize customer feedback. Early on, I learned that listening to my customers not only helps me understand their needs but also builds a sense of community. It's amazing how a simple conversation can lead to product improvements and even new ideas! Keeping that open line of communication has truly shaped the way I run my business today.

Mats Stigzelius · Answer

The best advice I got early on was to never compromise on quality just to make a quick sale. When we launched Good Guys, I focused on creating durable, timeless pieces that would last years rather than chasing fast fashion trends, and this commitment to quality has earned us loyal customers who truly value sustainable fashion.

Ryan Doser · Answer

The best advice I got was from my first tech startup boss who said 'don't chase trends, chase solutions to real problems.' I've applied this at AI Insider Tips by focusing on practical AI applications that actually help marketers work better, rather than just jumping on every new AI buzzword.

Garrett Lamb · Answer

The best advice I got when starting out was 'always be transparent about your numbers with homeowners, even if it means losing a deal.' This mindset helped me build trust with countless sellers in Arlington, and now I regularly have past clients referring their friends to We Buy Houses Fast because they know we'll shoot straight with them.

Adam New · Answer

The piece of advice that I received early in my career that has greatly impacted the way I run my business today is to always prioritize building relationships with clients. This may seem like an obvious thing to do, but it's easy to get caught up in the transactional aspect of the real estate industry.
Building strong relationships with clients not only helps create a positive and trusting working environment, but it also leads to long-term success. By focusing on fostering strong connections with clients, I have been able to establish a loyal client base who continue to refer me to their friends and family.
In addition, building relationships also means understanding and empathizing with my clients' needs and concerns. This allows me to provide personalized services and find the best solutions for their specific situations. Another important piece of advice that ties into building relationships is to always be transparent and honest with clients. This includes being upfront about any challenges or potential issues during the buying or selling process. By being transparent, not only do I gain my clients' trust, but it also helps prevent any misunderstandings or conflicts down the road.

Scott Monroe · Answer

The client's trust is your greatest asset. I've carried that advice throughout my career, ensuring that every decision we make as a firm is centered on our clients' best interests. Whether it's clear communication, responsiveness, or going the extra mile to achieve the best outcomes, this client-first approach has been a guiding principle that's earned us loyalty and referrals over the years.

Kimberley Tyler-Smith · Answer

Every business and opportunity you step into should be rooted in a clear purpose. For me, having a strong goal, mission, and vision has always been the foundation of success. These elements serve as the guiding principles that ensure resilience and continuity, even in challenging times. They're not just ideals-they're practical tools that inform decision-making, shape new programs, and identify growth opportunities.
A business thrives as long as it fulfills its purpose. However, there are moments when a business needs to evolve or rebrand after its original purpose has been achieved. Purpose is more than a starting point; it's a compass for navigating growth, adapting to change, and building a lasting legacy.

Manasvini Krishna · Answer

When I first got interested in productivity as a concept, I tried a lot of different options on offer to help people improve it, including productivity and accountability apps. But nothing seemed the right fit. I got the advice to find what's missing and then offer a solution. 
So I built the platform I wanted with Boss as a Service, where technology, strategy and the human touch come together.

Dinesh Agarwal · Answer

One of the biggest things that I have learned is to learn and unlearn. As a leader, I realized that nobody can work in silos and great companies are only built by collaborative efforts. In the process, you have to constantly unlearn and let go to learn and acquire new responsibilities.

How Has Early Career Advice Shaped How a Business is Managed?

How Has Early Career Advice Shaped How a Business is Managed?

Prioritize Transparency And Speed In Client Interactions

Focus On Building Relationships, Not Transactions

Treat The Person, Not Just The Injury

Build Real Relationships With People

Prioritize Measurable Results Over Flashy Tactics

Listen More Than You Speak

Never Sacrifice Transparency For A Quick Deal

Anticipate Problems, Don't Just Solve Them

Prioritize Building Strong Relationships With Clients

Success Is Based On Relationships, Not Just Results

Always Listen More Than You Speak

Build Strong Relationships

People First, Success Will Follow

Ask Questions And Reach Out For Help

Your Database Is Your Lifeline

Let Your Expertise Do The Talking

Fear Of Failure Makes Dreams Impossible

Listen More Than Speak

Relationships Matter More Than Transactions

Focus On Solving Problems, Not Just Selling Products

Put The Team First

Solve Real Problems, Not Imagined Ones

Build Relationships, Not Just Winning Cases

Always Be Upfront About Capabilities

Understand Neighborhoods, Not Just Houses

Don't Be Afraid To Start Fresh

Always Put The Customer First

Lead By Listening

Build Relationships Rather Than Transactions

Relationships Matter More Than Transactions

Hire Based On Character, Not Experience

Solve Problems, Not Just Flip Houses

Nothing Good Comes Free

Always Walk The Property Yourself

Track Every Single Renovation Expense

Prioritize Building Relationships Over Sales

Build Relationships, Not Just Contracts

Prioritize Long-Term Relationships Over Quick Profits

Document Everything You Do

Teach Others What You Know Freely

Listen Intently To Others

Treat Every Homeowner Like Family

Focus On What Moves The Needle

Get More Customers Or Increase Purchases

Help Clients Find Their Dream Home

Fix Problems At Their Source

Treat Every House Like It's Your Grandmother's Home

Become An Expert In One Industry

Chase The Relationship, Not The Deal

Value Transparency In Business Dealings

Start At 85% Of Peak Capacity

Delegate Tasks And Trust Your Team

Specialize Until It Hurts

Listen More Than You Speak

Take Opportunities Quickly

Listen More Than You Speak

Take Risks And Embrace Change

Prioritize Customer Satisfaction

Prioritize Transparency And Open Communication

Solve Problems Rather Than Just Buying Houses

Put The Customer First

Build Systems That Scale

Focus On Solving Homeowners' Problems First

Deliver Value, Not Just Sales

Be Upfront About Timelines And Roadblocks

Hire People Better Than Yourself

Clients Are Living Through Tough Times

Radical Transparency Builds Lasting Trust

Specialize In One Industry

Keep Learning From Mistakes

Embrace Technology Early On

Prioritize Relationships Over Transactions

Lead With Empathy

Put Your People First

Always Walk The Property Yourself

Be Upfront About Property Details

Put The Customer First

Cutting Corners Costs More Long-Term